QB error 20

Fix QuickBooks Error Code 20 on Windows 10/11

When transitioning from Windows XP or Vista to Windows 7, QuickBooks users may encounter QuickBooks error 20 – Printer not activated. This error can also occur when attempting to print documents in QuickBooks. The new operating system restricts the usage of the Windows registry key â€œHKEY_CURRENT_CONFIG/Software.” In this article, we will discuss the various causes and methods to fix the QuickBooks Printer not activated error 20. Thus, keep read on!

Causes of QuickBooks Error 20 – Printer not activated

  • Incorrectly configured QuickBooks PDF converter.
  • Incompatibility between QuickBooks and the current operating system.
  • Outdated Windows operating system.
  • Outdated QuickBooks program.
  • Damaged QuickBooks-related keys in the Windows registry.
  • Incomplete installation of QuickBooks Desktop.

How to Fix QuickBooks Printer Not Activated Error 20?

To resolve QuickBooks Error 20, you can try the following troubleshooting steps:

Fix 1: Disable UAC (User Account Control)

  • Press ‘Windows + R’ keys to open the Run window.
  • Type “Control Panel” in the Start menu.
  • Go to “User Accounts.”
  • Click on “Change User Access Control.”
  • Select ‘Never notify.’
  • Click ‘OK.’
  • Restart the computer and try printing in QuickBooks. If the error persists, proceed to the next fix.

Fix 2: Delete qbprint.qbp and wpr.ini files

  • Open the Windows File Manager.
  • Navigate to** “C:/ProgramData/Intuit/QuickBooks.”**
  • Right-click on “qbprint.qbp” and “wpr.ini” files individually and select “Delete.”
  • Run QuickBooks and attempt to print a document.

Fix 3: Run QuickBooks Print and PDF Repair Tool

  • Download and install the QuickBooks Tool Hub.
  • Install the QuickBooks Print and PDF Repair tool from within the Tool Hub.
  • Launch the tool in administrator mode.
  • The tool will scan for errors, which may take some time.
  • Try printing in QuickBooks after running the tool.

Fix 4: Configure Registry Editor

  • Open the Run window by pressing “Windows” and “R” keys.
  • Type “Regedit” and press Enter.
  • Navigate to “HKEY_CURRENT_USER,” then “Software,” “Clients,” and “Mail.”
  • Verify the default email name on the left-hand side of the screen.
  • Double-click the Default section and enter the email name.
  • Click ‘OK.’

Fix 5: Activate Windows Print Spooler

  • Press ‘Win + R’ keys.
  • In the Run window, type “services.msc” and press Enter.
  • Locate the service named “Print Spooler” in the services list.
  • Right-click the service and select “Start.”
  • Run QuickBooks and try printing a document.

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